Shipping information November/December 2024
2024 was an important year for us: We expanded our portfolio, increased quality and gained many new customers. This development presents challenges for our small team, but our aim remains to offer every customer the highest quality. Bandwerk is growing from a manufacturer to a global player for Apple accessories while remaining true to its values. The current growth trajectory unfortunately has an impact on the delivery times of some products. We are working hard to ensure punctual deliveries and have brought in new employees and external partners to do so.
We are the only company to offer custom adapters for your Apple Watch, handmade bands from Switzerland and were the first with a metal iPhone case. Adaptations to the new titanium models require planning, and pre-sales help us manage this demand.
We thank all customers for their patience and trust in us. Your order is securely recorded in the system and will be shipped chronologically according to the order date. Those who ordered first will receive their goods first. Cancellations and new orders may therefore result in further delays.
All orders are shipped in proven premium quality. If delays occur, you will find current information in the FAQ section of the product groups, which we update daily.
Items affected by delivery delays
Here you will find a daily overview of the product groups for which there are full or partial delivery delays. If you have any further questions, please contact our dedicated customer service at: service@bandwerk.de
Das Daily Silicon Band wird ab Anfang Januar an Teilnehmer der Black Week Aktion versendet.
Die Sonderedition Witwenmacher befindet sich in der Produktion und wird am 16. Dezember ausgeliefert.
Shipping of the variants Vintage Tan 46mm Titanium Gold, 46mm Jet Black, Vintage Dark Brown 46mm Jet Black, 45mm Midnight, and Vintage Black Titanium Gold on 12/12/24.
Shipping on November 22, 2024 - Shipping delays due to worldwide delivery difficulties of the sought-after Shell Cordovan leather.
Shipping of the light brown 46mm Titanium Gold variant on 12/12/24.
Shipping on 22.11.2024
Delivery delays for the Series 10 models Titan Natural and Titan Slate: Shipping on December 15, 2024
In the pre-sale. The iPhone 16 metal cases will be shipped chronologically starting in early December after the pre-sale.
Delivery delay due to high demand for the colors Shocking Orange, Graphite and Slate Green: Shipping on 06.12.2024
Our MagBase Desk is our most ambitious and innovative project. Production has already started, but it requires extensive manual work. We are therefore currently planning delivery by the beginning of January at the latest. Our customer service will be happy to keep you up to date. If you have any questions, please contact: service@bandwerk.de
Due to high demand shipping on 10.12.2024
Sorry for any delays
If you are affected by delays, we sincerely apologize. Rest assured that we are working hard on your order. If you would like a written confirmation, simply contact us with the following text via copy/paste: service@bandwerk.de
“I would like to know the status of my order immediately
experienced, order number: 123456DE"
or even easier and faster:
“I would like to know the status of my order immediately
experienced, name: Max Mustermann"
If you would like to cancel your order due to delivery delays, you can easily do so via our returns portal. Please note that all orders are processed chronologically. A cancellation and reorder could therefore lead to further delays as demand is currently high.